Job Description

Job Title: Human Resources Assistant 
Job Location: San Francisco-USA-94128 
Work Location Type: On-Site 

 

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Join our dynamic HR team at our newest operations center, supporting over 1,000 employees. We’re looking for a people-focused, highly organized professional to support both recruiting and general HR administration in our fast-paced airline catering environment. You’ll play a vital role in welcoming new hires, driving recruitment efforts, and ensuring a positive employee experience for our frontline team. The HR team has 7 team members and this role reports to the Sr. HR Manager.

Location: Near SFO International Airport

Schedule: Flexibility is required as our operations run 365/24/7 to service United Airlines.

Main Accountabilities

• Support the administration of HR policies, procedures, and union agreements
• Ensure compliance with federal and state employment laws
• Maintain accurate records and personnel documentation
• Provide day-to-day support to employees and managers across various departments
• Help resolve employee inquiries with a customer-service mindset
• Prepare onboarding materials and assist with new hire orientation sessions
• Completes periodic audits on internal records (e.g. I-9 Forms, employee files, etc.) to ensure compliance.

Knowledge, Skills and Experience

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 2–4 years of general HR experience
• Bilingual skills a plus, Chinese
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent interpersonal, communication, and organizational skills
• Able to work independently and maintain strict confidentiality
• Comfortable in a high-volume, fast-paced environment with frequent employee interaction

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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